Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024 Effective date: January 2025

Our Commitment to Your Privacy

At leadbyte, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We believe in transparency about our data practices and want you to understand exactly how your information is handled. By using our services, you consent to the data practices described in this policy. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or create a user profile
  • Subscribe to our newsletter or mailing lists
  • Fill out forms or surveys on our website
  • Contact us via email, phone, or contact forms
  • Download resources, whitepapers, or other materials
  • Participate in contests, promotions, or events

This information may include your name, email address, phone number, company name, job title, mailing address, and other contact or demographic information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or search terms
  • Device identifiers and technical information

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

How We Use Your Information

Service Provision

  • Provide and maintain our services
  • Process transactions and fulfill requests
  • Create and manage user accounts
  • Deliver customer support

Communication

  • Send service-related notifications
  • Respond to inquiries and requests
  • Provide technical support
  • Share important updates

Marketing & Communications

  • Send newsletters and promotional materials
  • Personalize content and recommendations
  • Conduct market research and surveys
  • Improve our products and services

Legal & Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Maintain security and prevent misuse

Information Sharing and Disclosure

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.

Limited Sharing Scenarios

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving users, under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
  • Safety and Security: To protect the rights, property, or safety of leadbyte, our users, or others

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Security and Protection

Security Measures

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Account information: Until account deletion
  • Marketing data: Until you unsubscribe
  • Transaction records: As required by law
  • Website analytics: 26 months maximum
  • Support communications: 3 years

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the following rights regarding your personal information:

  • Access:

    Request copies of your personal data we hold

  • Correction:

    Request correction of inaccurate information

  • Deletion:

    Request deletion of your personal data

  • Portability:

    Request transfer of your data to another service

Communication Preferences

Email Communications

You can unsubscribe from promotional emails at any time by:

  • • Using the unsubscribe link in emails
  • • Updating your preferences in your account
  • • Contacting us directly

Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Legal Compliance and Jurisdictions

Applicable Laws

This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to:

  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - California, USA
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Privacy Act 1988 - Australia
  • Local data protection laws in your jurisdiction

Data Protection Officer

We have designated a Data Protection Officer (DPO) to oversee our data protection practices. If you have concerns about our handling of your personal information, you can contact our DPO directly.

Regulatory Authorities

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority or regulatory body.

Children's Privacy

Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly. Parents and guardians who believe their child has provided us with personal information should contact us immediately.

Important: If you are under 18, please ensure you have parental permission before providing any personal information to us.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you via email of significant changes
  • Post a prominent notice on our website
  • Provide additional notice for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

Privacy Questions

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

leadbyte

48 West Avenue, Quezon City
Metro Manila, Philippines

Business Hours

Monday - Friday: 9:00 - 18:00 PHT

Quick Actions

Need immediate assistance? For urgent privacy concerns, please call us directly during business hours.

This Privacy Policy is current and effective as of January 2025